OUR SERVICES
PROPERTY MANAGEMENT
The primary responsibility of a campground management company is to oversee the day-to-day operations of the campgrounds. This involves managing the physical property, including maintenance, repairs, and improvements. Cedar & Spruce Consulting ensures that the facilities, such as campsites, cabins, restrooms, recreational areas, and utilities, are well-maintained and in good working condition.
CUSTOMER SERVICE
Providing excellent customer service is crucial for a campground management company. This includes addressing customer inquiries, handling complaints, and ensuring a positive experience for campers and RVers. Cedar & Spruce Consulting has staff both on-site and a dedicated customer service team to handle communication with visitors, address their needs, and provide assistance when required.
​RESERVATION AND WEB DESIGN
Cedar & Spruce Consulting typically handles the reservation system for the campgrounds it manages. This involves developing and maintaining an online booking platform or a centralized reservation system, where visitors can reserve campsites, RV spots, or accommodations. The company manages reservations, check-ins, and check-outs, ensuring smooth customer experiences.
MARKETING AND PROMOTION
A campground management company is responsible for promoting the campgrounds to attract visitors. This may involve developing marketing strategies, managing online and offline advertising, maintaining a website, and utilizing social media channels. Cedar & Spruce Consulting also collaborate with tourism organizations and participate in relevant industry events to increase visibility and attract new customers.
FINANCIAL MANAGEMENT
Managing the finances of a campground is another critical aspect of Cedar & Spruce Consultings campground management role. This includes budgeting, setting rates for campsites and amenities, tracking revenue and expenses, and ensuring financial sustainability. Cedar & Spruce Consulting also handle payment processing, financial reporting, and tax obligations on behalf of each campground.
COMPLIANCE AND REGULATIONS
A campground management company needs to stay updated on local, provincial, and federal regulations related to operating campgrounds. Cedar & Spruce Consulting ensures compliance with safety standards, health codes, zoning regulations, and environmental guidelines. The company may also be responsible for obtaining necessary permits and licenses required for campground operations.
